FAQ's

What Want To Know?

What is SasaPay?

Sasa Pay is an e-wallet that allows and facilitates users to send money across other users, transfer money services, withdraw money services, and bill payments services via mobile based application & USSD services

How do i use SasaPay?

To use Sasa Pay, one has to install the app from Google Play Store or Apple store for iOS or use it via USSD code **150*64##. After that, you register your account using your phone number and ID number and activate your account at the nearest Sasa Pay agent.

What are the registration charges?

Sasa Pay is free to register and requires no payment information such as bank cards but your service provider will charge you for internet connection and for USSD network provider will charge accordingly every time you request the service.

Can i send money to an unregistered number?

es you can. The unregistered number will receive the money but will not be able to access it unless they register to the Sasa Pay Platform.

What are the registration charges?

Sasa Pay is free to register and requires no payment information such as bank cards but your service provider will charge you for internet connection and for USSD network provider will charge accordingly every time you request the service.

How do i know if a payment / message is from SasaPay?

You receive a branded SMS notification from sender ID Sasa Pay.

How do i reset my password?

On the login screen, click on the placeholder written ‘Forgot your Password’? Enter your ID Number. You will receive an SMS with a code to verify that it is the right person who is requesting for the pin change. Then you will be asked to enter your new password twice for confirmation purposes.

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